Customer & Travel Privacy

Privacy Policy

This policy outlines how Vendora Transport collects, handles, and protects information shared during transport bookings, inquiries, flight coordination, and trip dispatch operations.

1. Information We Collect

To arrange private car with driver services, airport transfers, and cross-border transport, Vendora Transport collects relevant itinerary details provided by the customer, including:

  • Pickup address, drop-off destination, date, and time.
  • Passenger counts, luggage quantities, and vehicle category preferences.
  • Flight numbers (for airport tracking and arrival coordination).
  • Contact phone number / WhatsApp details for dispatch communication.

2. How We Use Travel Information

Information provided is strictly used to:

  • Confirm availability, calculate pricing, and assign appropriate driver and vehicle categories.
  • Track flight arrival times for seamless airport pickups.
  • Communicate assigned driver contact details and vehicle confirmation prior to pickup.
  • Provide Passenger Care and active journey support.

3. Data Protection & Confidentiality

Vendora Transport respects customer privacy. We do not sell or rent passenger information to third-party marketing companies. Journey details are shared only with the assigned driver and operating partners directly responsible for fulfilling the travel service.

4. Contact Regarding Privacy

For privacy questions or data inquiries, contact Vendora Transport at Office 240, Second Floor, The Address Tower, Seef, Kingdom of Bahrain, or via our customer support line at +973 3340 4044.